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Countingup Reviews

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Overall Rating

4.4
12 Reviews
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About Countingup

Countingup is a platform that offers a range of services primarily for the fintech industry. Their offerings include business banking, smart bookkeeping, invoice and payment management, and tax planning tools. They cater to sole traders, freelancers, self-employed individuals, and small businesses.

Their business account is designed to save time on financial administration with built-in accounting software that automates bookkeeping and taxes. Users can create and send invoices in seconds using the Countingup app, and receive alerts when they've been paid. The platform also provides real-time insights into business finances with profit and loss reports, tax estimates, and unpaid invoices.

For accountants, Countingup's free accounting software helps work smarter with small business clients by providing instant access to their accurate, real-time transaction data. This eliminates the need for chasing missing data or re-authorisation of bank feeds, thereby saving time.

Countingup also offers a three-month trial with no subscription fees, after which the pricing is tiered based on the total monthly deposits. The tiers are £3/month for £0 – £750 deposits, £9/month for £750 – £7,500 deposits, and £18/month for unlimited deposits.

The platform is trusted by over 50,000 UK businesses and has been rated 'Excellent' on Trustpilot.

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Countingup Customer Reviews (12)

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Aug 12, 2023
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Countingup Customer’s Q&A

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What are the features of Countingup's accounting software?

Countingup's accounting software is designed for sole traders, self-employed and small business clients. It offers a range of features to help manage financial tasks:

  • Built-in accounting software that connects directly to your clients' business accounts for bank statements.
  • Allows you to see all client transactions including expenses, bills, and invoices.
  • Provides profit and loss, balance sheet, and trial balance reports.
  • Helps to easily identify payments matched to invoices.
  • Supports MTD VAT filing.
  • Offers helpful UK-based support.
  • The software is free for accountants to use, while clients pay a small monthly fee for their Countingup business account.
  • It also offers automatic expense categorisation, receipt scanning, and instant invoicing.
  • Provides real-time financial data and insights with profit and loss reports, tax estimates, and unpaid invoices.

These features are designed to automate your financial admin, so that you can focus on running your business.

About countingup.com Prices and Cost?

Countingup offers a 3 month free trial with no Subscription Fees, although other Transaction Fees may apply from day one as you use your account. After the trial ends, you'll be charged monthly Subscription Fees based on the total monthly deposits in your account. The fees are tiered as follows:

  • 1st tier: £3/month for total monthly deposits in £0 – £750
  • 2nd tier: £9/month for total monthly deposits in £750 – £7,500
  • 3rd tier: £18/month for total monthly deposits in £7,500+

Transaction fees are chargeable as soon as you start using your account. These include:

  • Account transfers in/out: 30p
  • Direct debit out: 30p
  • Foreign Transaction Fees: 3% applied to clear transaction
  • ATM withdrawal: £1 per withdrawal
  • Post Office Cash Load: 0.5% (£2 min fee)
  • PayPoint Cash Load: 3%
  • Replacement Card: £5

Most of the costs are based on your activity, so if your business has a quieter month your Subscription Fees may decrease. Conversely, if you have a fantastic month with lots of money deposited, it may increase. Countingup aims to partner with their customers and charge fairly for their services.

About countingup.com Payment Method?

Countingup.com offers various ways to accept payments. You can accept credit card payments in-store with a card reader, online with a website checkout page, or with your business' invoices. They support all credit card providers. If you run a brick and mortar business, you can use a card reader to accept debit and credit card payments. More modern card readers are available from suppliers like Square, Sumup, and Zettle. If your business is in e-commerce and you run a website, you can accept debit and credit card payments at your checkout. One of the quickest and safest ways to transfer money in and out of your Countingup account is by faster payment. You can find these details in the Countingup app, on the top of the "Get paid" tab, "share account details".

Countingup FAQs

FAQ

Countingup Alternatives

Top 10 Countingup.com Alternatives:

  1. QuickBooks Online: A popular choice for online accounting with a wide range of features for small businesses.
  2. Sage Intacct: Known for its financial accounting software with functionalities for small to mid-sized businesses.
  3. NetSuite: A cloud ERP solution offering applications from accounting to inventory management.
  4. QuickBooks Desktop Pro: A robust desktop accounting software for businesses preferring offline solutions.
  5. Acumatica: Provides cloud ERP and accounting software for mid-size businesses and non-profits.
  6. FloQast: Streamlines the financial close process and manages reconciliations in the cloud.
  7. QuickBooks Desktop Enterprise: Offers comprehensive business management from end to end.
  8. BlackLine Financial Close Management: Automates financial close processes to improve controls for accounting and finance staff.
  9. SAP ECC: A proven foundation for large organizations, streamlining procurement, manufacturing, service, sales, finance, and HR processes.
  10. Wise: A money transfer service and online banking tool known for low-cost international transfers and currency conversion.

These alternatives offer a variety of features and functionalities to suit different business needs.

FAQ

What is the difference between Countingup and other business banking services?

Countingup and other business banking services like Tide, HSBC, and TSB have some key differences. Countingup is not a conventional bank account but an e-money account provided by PPS (Prepay Technologies Ltd). This means any money you hold with Countingup would not be protected by the Financial Services Compensation Scheme (FSCS). In the unlikely event of Countingup going bankrupt, your money would be recovered but it could take longer because an administrator would need time to organize the distribution of funds. You might also get back less than your full account balance because the administrator or insolvency practitioner can deduct their costs from the available funds.

On the other hand, Tide offers a business bank account provided by ClearBank and comes with FSCS protection (up to £85,000). That’s the same level of protection you get with any of the traditional high street banks. Tide also offers a few features not included with Countingup, specifically the ability to give your colleagues their own expense cards and the option to integrate an external accounting service.

As for HSBC, it offers a range of business banking options with different types of savings accounts and current account fees. The account is free for the first 12 months.

TSB also offers a range of business banking options with different metrics including business savings account rates, current account fees, and Trustpilot reviews.

In terms of cost, Tide offers a free business bank account with integrated accounting and invoicing features. There is a 20p fee for transfers in or out of your account. The Countingup account is free for the first 3 months only.

Each of these services has its own unique features and benefits, and the choice between them would depend on the specific needs and preferences of the business.

FAQ

Can I use Countingup if I'm not based in the UK?

Countingup is a UK business current account with built-in accounting tools. It's specially designed for small businesses, including freelancers, contractors, and limited companies with up to two directors. However, at the moment, current accounts with Countingup don't have an International Bank Account Number (IBAN) and don't support overseas payments. Therefore, if you're not based in the UK, you might face limitations in using Countingup. If you're looking for a business account to trade internationally, hold multiple currencies, send and receive international payments, Wise Business can be a better option. Wise is regulated in the UK, and overseen by a selection of similar bodies internationally too.

FAQ

How do I sign up for Countingup?

To sign up for Countingup, you need to follow these steps:

  1. Enter your mobile number on the Countingup website, and they will send you a link to download the app.
  2. In the app, fill in your personal and business details and verify your identity. The details you need to provide include your first name, last name, email address, UK mobile number, type of business, business name, and VAT status.
  3. You also need to agree to the terms of use and privacy policy.
  4. After you've filled in your details, most accounts are opened in under two hours. You can start using your account as soon as it's open.

Please note that there are certain criteria to join Countingup. You can open up to two Countingup accounts for different businesses, depending on their nature and legal status. You need to be a sole trader or the director of a limited company, at least 18 years old, and a UK resident. If you want a limited company account, your business needs to be registered as active with Companies House, be limited by shares, have up to two directors, including yourself, have all Persons of Significant Control be UK residents, and have all shares held by individuals, and not by a holding company or another business. You also need a smartphone with the Countingup app installed, a valid UK mobile number, a valid email address, and either a UK passport, driving licence, or European ID card. Countingup is completely app-based and has no physical branches. There are also certain types of businesses and industries that Countingup currently does not support.

I hope this helps! If you have any other questions, feel free to ask.

FAQ

About countingup.com Popular Products and Services?

Countingup is a platform that provides small businesses with their banking and accounting in one place. It offers a business current account for sole traders, freelancers, and self-employed individuals. The Countingup business account has built-in accounting software that automates the time-consuming aspects of bookkeeping and taxes. Users can create and send invoices in seconds using the Countingup app, and receive alerts when they've been paid. The platform also provides real-time insights into business finances with profit and loss reports, tax estimates, and unpaid invoices. Users can share their bookkeeping data with their accountant instantly, reducing the chance of duplication errors, data lags, or inaccuracies. Countingup also offers a three-month trial with no subscription fees. After the trial, the subscription fees range from £3/month to £18/month depending on the total monthly deposits. The platform is trusted by over 50,000 sole traders and UK limited companies.

FAQ

How does Countingup compare to other business banking apps?

Countingup is a business banking app that offers banking and accounting features for small businesses. It competes with other similar platforms such as Tide, Revolut Business, and Starling Bank.

When compared to Tide, both offer a range of business banking options. However, there are some key differences. Tide offers a business bank account, which works in harmony with a smartphone app and a bundle of accounting features. Tide’s business bank account is provided by ClearBank and comes with Financial Services Compensation Scheme (FSCS) protection (up to £85,000). On the other hand, Countingup’s account is not a conventional bank account – it’s an e-money account, provided by PPS (Prepay Technologies Ltd). This difference means any money you held with Countingup would not be protected by the FSCS.

In terms of features, Tide offers a few features not included with Countingup, specifically the ability to give your colleagues their own expense cards and the option to integrate an external accounting service. Countingup is a mobile-only app for phones and tablets, while Tide also offers online access for those times when you want a larger screen or the support of a keyboard and mouse.

As for other competitors, detailed comparisons are not readily available. However, each of these platforms has its own unique features and offerings, and the best choice would depend on the specific needs and preferences of the business.

FAQ

What is the fee for using Countingup.com?

Countingup.com offers a 3 month free trial with no subscription fees. After the trial period, the subscription fees are based on the total monthly deposits in your account. The pricing tiers are as follows:

  • 1st tier (£0 – £750): £3/month
  • 2nd tier (£750 – £7,500): £9/month
  • 3rd tier (£7,500+): £18/month

In addition to the subscription fees, there are also transaction fees which apply from day one as you use your account. These include:

  • Account transfers in/out: 30p
  • Direct debit out: 30p
  • Foreign Transaction Fees: 3% applied to clear transaction
  • ATM withdrawal: £1 per withdrawal
  • Post Office Cash Load: 0.5% (£2 min fee)
  • PayPoint Cash Load: 3%
  • Replacement Card: £5

Please note that these fees are subject to change and it's always a good idea to check the latest on the Countingup website or app.

FAQ

How do I sign up for a Countingup account?

To sign up for a Countingup account, follow these steps:

  1. Enter your mobile number on the Countingup website.
  2. They will send you a link to download the app.
  3. In the app, fill in your details and verify your identity. You'll need a UK mobile number, working email address, and photo ID.
  4. Once done, they will send your contactless card by first class post.
  5. Activate your card in the app when it arrives.

Please note that most accounts are opened in under two hours. Your card will arrive in the post soon after. Start using your account as soon as it's open. Enjoy your experience with Countingup!

FAQ

Can I use PayPal with Countingup.com?

Yes, you can use PayPal with Countingup.com. PayPal is a popular method for receiving international payments. It makes it easy to send payments abroad, integrates with most websites, and provides a virtual point of sale for processing credit card payments. However, please note that for international payments, Countingup accounts do not currently have an IBAN, but you can apply for one with their partner CurrencyFair.

FAQ

What is the shipping policy of countingup.com?

Countingup.com does not seem to have a specific shipping policy. However, they do provide resources on how to improve your shipping process. They suggest maintaining a timely and reliable shipping operation. This includes tracking and documenting everything, standardizing and streamlining processes, and using automated and digital tools. They also recommend creating a consistent process for shipping your business products and keeping digital or print records each step of the way, including the invoice and shipping receipt. They suggest using digital, automated tools to simplify your shipping process. These tools can save you time and offer discounted rates on shipping, reducing your costs in the long run. If the information you're looking for is not found here, please let me know so I can assist you further.

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